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Privacy Policy
Last updated: July 2026
ROKA Studio Ltd ("ROKA", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our products and services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Who we are
ROKA Studio Ltd is a bespoke concrete composite studio based in the United Kingdom. We are the data controller for the personal data we collect through this website. We are registered in England and Wales.
If you have questions about this policy or how we handle your data, contact us at: hello@roka.studio
What information we collect
We may collect the following types of personal information:
Information you provide directly — When you fill out our contact form, request concrete samples or sign up to our mailing list, we may collect your name, email address, phone number, postal address, postcode, project details and the content of your message or enquiry.
Usage and technical data — When you visit our website, we may automatically collect technical information including your IP address, browser type and version, operating system, referral source, pages viewed, and the time and date of your visit. This is collected via analytics tools and helps us improve the site.
How we use your information
We use the information we collect to:
— Respond to your enquiries and communicate with you about your project
— Send or personally deliver concrete samples you request
— Send you our newsletter and updates, where you have opted in
— Improve and maintain our website
— Comply with our legal obligations
Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your data:
Legitimate interests — To respond to enquiries and improve our website, where your interests and rights do not override ours.
Consent — Where you have given explicit consent, such as signing up to receive marketing emails. You may withdraw your consent at any time.
Legal obligation — Where processing is necessary to comply with a legal obligation.
How long we keep your data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Postal addresses supplied for samples are used to fulfil that request and retained only for as long as needed to complete it and handle reasonable follow-up. Enquiry data is typically retained for up to 3 years. Mailing list data is retained until you unsubscribe.
Sharing your information
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website or conducting our business (for example, email service providers), provided they agree to keep your information confidential and process it only in accordance with our instructions.
We may also disclose your information where required by law, or to protect the rights, property, or safety of ROKA Studio, our customers, or others.
Transfers outside the UK
Some of our third-party service providers may be based outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as Standard Contractual Clauses or adequacy decisions.
Your rights
Under UK data protection law, you have rights including:
Right of access — You can request a copy of the personal data we hold about you.
Right to rectification — You can ask us to correct inaccurate or incomplete data.
Right to erasure — You can ask us to delete your personal data in certain circumstances.
Right to restriction — You can ask us to restrict processing of your data in certain circumstances.
Right to data portability — You can ask us to provide your data in a portable format.
Right to object — You can object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at hello@roka.studio. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-party links
Our website may contain links to third-party websites. This Privacy Policy applies only to our site. We encourage you to read the privacy policies of any external sites you visit, as we have no control over their content or practices.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
ROKA Studio Ltd
United Kingdom
hello@roka.studio